| Book Chapters |
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Najmuddin Shaik (2005). Computer Adaptive Online Exit Survey: Conceptual & Methodological Issues.
In Williams, D., Hricko, M. & Howell, S. (Ed.)
Online Assessment, Measurement and Evaluation: Emerging Practices, Volume III.
Idea Group Publishing.
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Faye Lesht, Rae-Anne Montague, Vaughn Page, Najmuddin Shaik, and Linda Smith (2005).
Online Program Assessment: A Case Study of the University of Illinois at Urbana-Champaign Experience.
In Williams, D., Hricko, M. & Howell, S. (Ed.)
Online Assessment, Measurement and Evaluation: Emerging Practices, Volume III.
Idea Group Publishing.
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Beth Sandore, & Najmuddin Shaik. (1998). The Use of an Art Image Database in the Classroom:
Instructor and Student Evaluation Report. 100-121.
In Stephenson, C. & McClung, P. (Ed.) Delivering Digital Images.
The Getty Information Institute, California.
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Najmuddin Shaik & Diane Ferris (1997). A case study in the use of Union College's Teagle Writing Lab.
In. Les Lloyd. (Ed.) Technology and Teaching. Information Today. Medford:NJ
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| Distance Education Media |
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| Seminar / Workshops |
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Najmuddin Shaik., Karen Vignare., Lori McNabb., (2008). Pre-Conference Workshop on
“Strategies to Leverage Web 2.0 Technologies for Student Services & Marketing”.
Sloan-C International Symposium on Emerging Technology Applications for Online Learning, May 7-9, 2008.
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Karen Vignare., & Najmuddin Shaik. (2008). Support Services & Emerging Technologies.
Sloan-C Online Workshop Series, January 11- January 18, 2008.
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Najmuddin Shaik., Joseph McFadden., Lori McNabb., Janet Moore. (2007).
Students as Customers: Retention in Online Education Through Quality Services.
Online Sloan-C workshop, November 7 - November 16, 2007.
Workshop - Additional Resources: Students as Customers: Bibliography
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Najmuddin Shaik. (2006). Marketing Your Brand: Effective Marketing Strategies for Continuing Education Programs.
Presentation to the
UCEA 2005 Mid-America & Great Plains Joint Regional Conference, October 19-21, 2006, Kansas City, Missouri, USA.
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Najmuddin Shaik (2006). Student Relationship Management: Turning Leads into Loyal Alumni. Part of
Living with Success - Turning Leads into Students Profitability.
Sloan-C Online Workshop Series, June 14-23, 2006.
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Najmuddin Shaik (2006). E-Marketing & Relationship Marketing: Effective Strategies & Best Practices,
Presentation to the 14th Annual UCEA Marketing Seminar, February 16-18, 2006,
Sarasota, Florida.
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Najmuddin Shaik (2006).Effective Marketing Strategies for Distance Education Programs,
Magna Publications sponsored audio conference, May 18, 2006.
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| Articles in Peer Reviewed Journals |
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Najmuddin Shaik., Sue Lowe., & Kem Pinegar. (2006). DL_sQUAL:
A Multiple-Item Scale for Measuring Service Quality of Online Distance Learning Programs.
Online Journal of Distance Learning Administration, 9(2), Summer 2006.
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Najmuddin Shaik (2005). Marketing Distance Learning Programs & Courses:
A Relationship Marketing Strategy.
Online Journal of
Distance Learning Administration, 8(2), Summer 2005.
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Najmuddin Shaik. (2003). Alternatives to WebCT and Blackboard Commercial CMS:
Implementation of a Generic Course Management System.
The International Journal of Knowledge, Culture and Change Management.
Volume 3, Article MC03-0072-2003.
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Najmuddin Shaik. (2003). Loyalty to a Distance Learning Program.
International Journal of Learning,
Volume 10. Article LC03-0007-2003.
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Faye Lesht and Najmuddin Shaik (2003).
Online Degree Programs: "Stopping out", Persisting, and Completing.
International Journal of the Humanities,
Volume 1. Article HC03-0057-2003.
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Steven Aragon, Scott Johnson, & Najmuddin Shaik. (2002).
The influence of learning style preferences on student success in
online vs. face-to-face environments.
American Journal of Distance Learning. 16(4). 205-227
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Steven Aragon, Scott Johnson, and Najmuddin Shaik. (2001).
A preliminary analysis of the influence of learning style preferences on
student success in online vs. face-to-face environments.
International Journal of Learning, Volume 8.
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Scott Johnson, Steven Aragon, Najmuddin Shaik, & Nilda Palma-Rivas. (2000).
Comparative analysis of learner satisfaction and learning outcomes in online
and face-to-face learning environments.
Journal of Interactive Learning Research,
11(1). 29-50
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| Decision Model |
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| D-Learning, E-Learning & M-Learning |
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Najmuddin Shaik. (2006). Distance Learning in the Next Decade: Looking Through Disruptive Innovations Lens.
Presentation to the
Distance Learning Administration 2006 Conference
June 4-7, 2006, Jekyll Island, Georgia.
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Najmuddin Shaik. (2006). Podcasting: A Mobile Learning Tool for Online Distance Learning.
Presentation to
The Future-Focussed Organization: 2016 - Ready or Not?
Annual Meeting of the Higher Learning Commission, March 31-April 4, 2006, Chicago, Illinois.
Published in The Future-Focused Organization, Volume 2: Focusing on the Needs and Expectations of Constituents.
pp 2:113-2:117
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Najmuddin Shaik. (2003). Loyalty to a Distance Learning Program.
Presentation to
Online Conference for Teaching and Learning Illinois Online Conference, February, 2003.
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Najmuddin Shaik. (2003). Loyalty to a Distance Learning Program. Presentation to the
Learning Conference 2003: What Learning Means, July 15-18, University of London,
London.
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Najmuddin Shaik. (2003). Alternatives to WebCT and Blackboard Commercial CMS:
Implementation of a Generic Course Management System. Presentation to the
Third International Conference on Knowledge, Culture and Change in Organizations,
Penang, Malaysia.
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Steven Aragon, Scott Johnson, and Najmuddin Shaik. (2001).
A preliminary analysis of the influence of learning style preferences
on student success in online vs. face-to-face environments.
International Learning Conference, B. Cope & M. Kalantzis (Eds.)
Proceedings of the Learning Conference 2001: Learning for the Future.
Common Ground Publishing. (pp.17-22)
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Scott Johnson, Steven Aragon, Najmuddin Shaik, & Nilda Palma-Rivas. (2000).
Comparative analysis of learner satisfaction and learning outcomes
in online and face-to-face learning environments.
Journal of Interactive Learning Research, 11(1). 29-50
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David Zola, Najmuddin Shaik, & Bret Hutchings. (2000) Group dynamics in a synchronous
cooperative learning environment using real-time web conferencing technology.
Presentation to the
International Learning Technology 2000 Conference. Philadelphia, Pennsylvania.
Published in the proceedings of the International Learning Technology Conference.
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Scott Johnson, Najmuddin Shaik, Norm Bilsbury, Steven Aragon, & Nilda Palma-Rivas (2000).
Comparative analysis of online vs. face-to-face instructions. In Timothy G. Hatcher (Eds.)
Cutting Edge: Outstanding Papers from the 1999 Annual Research Conference,
(pp. 17-25) AHRD, Arlington: Virginia.
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James Baltz, Michael Hutjens, Andrew Wadsworth, Walter Hurley, & Najumddin Shaik. (1999).
Delivering quality distance education to the dairy industry.
Poster presentation to the 1999
Annual meeting of the American Dairy Science Association. Memphis Tennessee.
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Harnisch, D., Zodhiates, P., & Najmuddin Shaik. (1999). Evaluation of the Year-long Program at
Kenwood Elementary School. Published in the symposium proceedings honoring Dr. Robert Stake,
University of Illinois. (Eds.), Illinois.
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Beth Sandore, & Najmuddin Shaik, with Zhang Y. (1997).
Using Museum Images in the Classroom and Beyond: The Museum Educational Site Licensing Project.
Presented at panel on Digital Libraries in Museums and Galleries, Moderated by Joseph Busch.
Museum Computer Networks Conference, October 17, 1997. St. Louis, Missouri.
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| Disaster Recovery & Business Continuity Planning |
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| Marketing Strategies & Student Retention |
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Najmuddin Shaik. (2006). Marketing to your internal customers (employees): The neglected component of quality services.
Presentation to the
UCEA 2005 Mid-America & Great Plains Joint Regional Conference, October 19-21, 2006, Kansas City, Missouri, USA.
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Najmuddin Shaik., Jeff Harmon., Mike Alexander., Paul Schneider., Nancy Coleman., & Brett Coup. (2005).
Best Practices in Marketing Online Programs: A Multi-institutional Perspective.
Presentation to the Eleventh
Sloan-C International Conference on Asynchronous Learning Networks, November 2005, Florida, USA.
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Mike Alexander., Jeff Harmon., Angeline Antonopoulos., Brett Coup., & Najmuddin Shaik. (2005).
Marketing Courses & Programs: Effective Strategies.
Presentation to the
UCEA 2005 Mid-America & Great Plains Joint Regional Conference, September 2005, Chicago, IL, USA.
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Najmuddin Shaik (2005). Marketing Distance Learning Programs & Courses: A Relationship Marketing Strategy.
Selected for the best paper award at the
Distance Learning Administration 2005 Conference, June 5-8, 2005. Jekyll Island, Georgia.
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Najmuddin Shaik. (2005). E-Marketing and Relationship Marketing: Student Recruitment &
Retention Strategies for Online Distance Learning.
Presentation to the
13th Annual American Association for Collegiate Independent Study Conference, November, 2005, Urbana, IL.
- Najmuddin Shaik (2005). Relationship Marketing: A strategy to increase
retention in online programs. Presentation to the
TCC 2005 Worldwide Online Conference, April 19-21, 2005.
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Najmuddin Shaik (2005). Marketing Online Programs: Shift from transactional
marketing to relationship marketing. Presentation to the
Innovation, Education,
Technology, and You: Online Conference For Teaching and Learning 2005.
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| Psychometrics of Scale Development |
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Najmuddin Shaik., Sue Lowe., & Kem Pinegar. (2006). DL_sQUAL:
A Multiple-Item Scale for Measuring Service Quality of Online Distance Learning Programs.
Selected for the best paper award at the
Distance Learning Administration 2006 Conference June 4-7, 2006, Jekyll Island, Georgia.
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Najmuddin Shaik. & Scott D. Johnson (2006).
Development and Validation of a Learning Environment Instrument: Course Interaction, Structure, and Support (CISS).
Working paper, Division of Academic Outreach, Office of Continuing Education, University of Illinois Urbana-Champaign.
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| Retention, Attrition, and Stopping-Out |
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Sue Lowe., Kem Pinegar., & Najmuddin Shaik. (2006). Retention Economics: Developing a Framework to Investigate
the Financial Impact of Student Attrition on an Educational Organization.
Presentation to the
Distance Learning Administration 2006 Conference June 4-7, 2006, Jekyll Island, Georgia.
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Najmuddin Shaik. (2005). Computer-Adaptive Online Student Dropout Survey.
Presentation to the Eleventh
Sloan-C International Conference on Asynchronous Learning Networks, November 2005, Florida, USA.
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Najmuddin Shaik (2005). Service Center - A Student Relational Management Application.
Presentation to the Eleventh
Sloan-C International Conference on Asynchronous Learning Networks, November 2005, Florida, USA.
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Najmuddin Shaik & Linda May. (2005). Service Center - A Strategy to Promote Student Retention.
Presentation to the
21st Annual Conference on Distance Teaching & Learning,
August 3-5, 2005 Madison, Wisconsin.
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Brett Coup., Holly McCracken., & Najmuddin Shaik. (2005).
Student Retention in Online & Distance Learning Courses at Parkland College
and the University of Illinois at Springfield.
Presentation to the
UCEA 2005 Mid-America & Great Plains Joint Regional Conference, September 2005, Chicago, IL, USA.
- Holly McCracken., Faye Lesht., & Najmuddin Shaik. (2005).
Student Retention Management in Online and Distance Learning Courses.
Presentation to the
13th Annual American Association for Collegiate Independent Study Conference, November, 2005, Urbana, IL.
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Najmuddin Shaik (2005). Managing student relationship through efficient student services.
Presentation to the
Campus Retreat on Online Education, October 24-25, 2005. University of Illinois Urbana-Champaign.
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Najmuddin Shaik (2005). Service Center - A Strategy to Promote Student Retention.
Presentation to the
Distance Learning Administration 2005 Conference, June 5-8, 2005. Georgia.
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Najmuddin Shaik. (2004). Retention in Distance Learning Programs: Effective Strategies.
Presentation to
UCEA Regional Conference: Mid-America & Great Plains
October 2004, Kansas City, Missouri.
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Faye Lesht, Rae-Anne Montague, Holly McCracken, & Najmuddin Shaik. (2004).
Services that Work for Retaining Students in Online Degree Programs.
Presentation to
The Illinois Council on Continuing Higher Education 2004 Annual Conference, Peoria, Illinois.
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Najmuddin Shaik (2004). Why Students Dropout From Online Learning Environments.
Presentation to
Online Conference for Teaching and Learning Illinois Online Conference, February, 2004.
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Faye Lesht, Najmuddin Shaik & David Schejbal. (2003). Factors Influencing Retention In On-Line
Degree Programs, Presentation to
The Illinois Council on Continuing Higher Education 2003 Annual Conference, Chicago, Illinois.
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Faye Lesht and Najmuddin Shaik (2003). Online Degree Programs: "Stopping out", Persisting, and Completing.
International Journal of the Humanities, Volume 1. Article HC03-0057-2003.
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Najmuddin Shaik. (2003). An Alternative Theoretical Framework to Analyze Failures
in Decision Making: Application to Student Dropout in Asynchronous Learning Environments.
Presentation to the Ninth
Sloan-C International Conference on Asynchronous Learning Networks, November 2003, Florida, USA.
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Faye Lesht and Najmuddin Shaik. (2003). Best Practices in Helping Students Complete Online
Graduate Degree Programs. Presentation to the 19th
Annual Conference on Distance Teaching and Learning, Madison, Wisconsin, USA.
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Najmuddin Shaik. (2003). Loyalty to Distance Education: A preliminary Analysis.
Presentation to the
Online Conference for Teaching and Learning 2003.
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